Please visit our returns and refunds page for more information

In the very unlikely event the item is faulty we will collect it, handle all delivery charges, and either refund it or provide you with a replacement. Please let us know within the 14-day cooling off period to ensure a valid claim

Each item has different estimated lead times which are displayed below the description on the respected product page.  For our standard courier service, we cannot specify a specific time for delivery.

For all shipping charges, please visit our delivery page.

Please contact us to find out if this is possible.

Unfortunately we’re unable to deliver to PO box addresses, as all orders require a signature.

Standard delivery is Monday-Friday; Saturday may be available at an extra charge. Please contact us for special arrangements

We process all orders within 24 hours, but we cannot guarantee anything less than 3-4 days due to delays that are beyond our control

Currently we are not able to deliver to multiple addresses. 

Delivery courier will only deliver to Ground floor unless previously arranged.  If you need this service please contact us

Yes we can assemble and set up your chair and/or desk at the time of delivery with our delivery, installation and set up service.  See next FAQ section

Please see our delivery options page for pricing and further information

We can offer delivery, installation and set up to the majority of the UK, with a few Exceptions.

Yes we can assemble and set up your chair and/or desk at the time of delivery with our delivery, installation and set up service.  See next FAQ section

Yes, a 3 hour delivery slot can be chosen.

Typically 2 – 5 days for stock chairs and desks. Please be aware that each item has different lead times which are displayed below the Product description

Yes with the delivery, set up and installation service we take away and recycle all packaging as standard

Yes. The removal and recycling service can be added onto the delivery, installation and set up option. It is not available with standard delivery

Please see our delivery options page for pricing and further information

Please contact us by contact sheet or phone

There is no obligation to use our full delivery and set up service. You can also choose to have your chair or desk delivered by courier for self assembly and set up

We accept all major credit cards and debit card payments

All your personal and card details are protected by 128 SSL encryption meeting PCI security standards. Payments are securely processed by our trusted third party Stripe, who handle transactions for over 1 million businesses globally. We do not have any direct access to your card details.

• Browse product category pages using the navigation bar at the top. From each category page you can click through to specific products where you will find detailed product information & photos, with options to add to basket.
• Alternatively you can search a specific product using the search box at the bottom left of the navigation bar.
• Once you have reached the product page, complete any customisation options available and then click the ‘Add to Basket’ button.
• You can reach your basket to review your item any time from the top right of the screen. Once you have all your items, click ‘Proceed to Checkout’ to be taken to the secure checkout where you will provide your delivery, billing and payment details. You will also be given a summary before confirming your order.

We require an email address to send your order confirmation and a telephone number if we need to contact you about your order. We take your privacy very seriously and will never spam or give your details away to third parties. Please see our privacy policy for more details.
We require a billing and delivery address. The billing address must match your card details. You can provide a different billing and delivery address if required.
We will need to securely take your payment details.
You will be shown a summary before you confirm your order.

You should be sent a confirmation email with a summary shortly after confirming your order. If you do not receive one within a few hours, please contact us.
We will then send you an invoice and contact you with any special delivery requirements, such as home visit chair or desk set-up.

We have workstation assessors all over the UK.  You can book a variety of DSE and vehicle assessments online. Please see our assessments section for the full list of assessments we offer.

Opening hours Monday – Friday 9am – 5pm. Telephone 01695 733360 or use the contact sheet form online.

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